Terms and Conditions hari2 cuci – Complete Platform User Guide

1Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you as the user and hari2 cuci as the platform operator. Use of any part of the hari2 cuci platform – including the website, mobile app, or any related services – is subject to these Terms.

Hari2 cuci reserves the right to update or modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Continued use of the platform following any changes constitutes acceptance of the updated Terms.

• These Terms apply to all users regardless of access method (website or app).
• The Bahasa Malaysia version is the official binding version for Malaysian users.
• In the event of any discrepancy between language versions, the Bahasa Malaysia version shall prevail.
• These Terms are to be read together with the hari2 cuci Privacy Policy and Responsible Gaming Policy.

2Member Eligibility and Age Restrictions

To register and use the hari2 cuci platform, you must meet all of the following eligibility requirements:

• Be at least 18 years of age on the date of registration.
• Has full legal capacity to enter into binding agreements.
• Not appearing on any self-exclusion list enforced by any relevant authority.
• Only one active account is permitted at any time – multiple account registrations are prohibited.
• Providing accurate, truthful, and up-to-date personal information during registration.
• Not acting on behalf of any third party when creating an account or conducting transactions.

Hari2 cuci reserves the right to verify the eligibility of any member at any time through the established KYC (Know Your Customer) process. Failure to provide the required verification documents within the stipulated timeframe may result in the account being temporarily suspended or terminated.

3Registration and Account Security

The hari2 cuci registration process is designed to be quick and straightforward, but you are fully responsible for the account you register. The following are key provisions relating to your account:

Hari2 cuci uses 256-bit SSL encryption to protect all data transmitted through the platform. However, the security of your account also depends on the precautions you take, including using a strong and unique password and avoiding access via unsecured public networks.

4Deposit and Withdrawal Policy

Hari2 cuci supports a wide range of local Malaysian payment methods to facilitate your financial transactions. All transactions are subject to the following terms and limits:

• All deposits must be made using a payment method registered in the member's name only — third-party payments are not accepted.
• Your first withdrawal requires a completed identity verification (KYC) before it can be processed.
• Hari2 cuci reserves the right to request additional supporting documents for withdrawals exceeding certain thresholds.
• Funds deposited as part of a bonus offer are subject to the specified wagering requirements before becoming eligible for withdrawal.
• No hidden charges apply to deposits – the amount you enter is the amount credited to your account.

5Bonuses, Promotions & Wagering Requirements

Hari2 cuci offers a wide range of bonuses and promotions to reward both new and loyal members. Each promotional offer carries its own specific terms; however, the following general principles apply to all promotions:

• Each bonus is subject to the wagering requirements (rollover) stated in its respective promotional terms. These requirements must be fulfilled before any withdrawal from the bonus balance is permitted.
• The welcome bonus may only be claimed once per eligible new member.
• Each member is entitled to one bonus offer at a time unless otherwise stated.
• Hari2 cuci reserves the right to cancel or modify any promotional offer at any time without prior notice if there is evidence of misuse.
• Using multiple accounts, false information, or coordinating with others to exploit promotions will result in cancellation of all bonuses and account termination.
• Bonus value cannot be transferred to another account or converted directly to cash without fulfilling the wagering requirements.

6General Game Rules

All games offered on the hari2 cuci platform — including slots, Live Casino, and Sports Betting — operate under fair and transparent rules. The following are the general provisions governing your gaming experience:

• All slot and casino games use a Random Number Generator (RNG) that has been independently certified by an accredited auditing body, ensuring truly random and tamper-proof results.
• Game outcomes displayed on screen are final and cannot be disputed unless a technical fault can be proven through server logs.
• In the event of a technical disruption during a gaming session, hari2 cuci will refer to server logs to resolve any related disputes.
• Wagers placed cannot be cancelled once a game has started unless explicitly permitted by that game's rules.
• Hari2 cuci reserves the right to suspend wagering on any sports betting market if unusual irregularities or doubts about the integrity of an event arise.
• Minimum and maximum betting limits are set for each game and are subject to change without prior notice.

7Prohibited Conduct and Platform Misuse

The following activities are strictly prohibited on the hari2 cuci platform:

• Identity Fraud: Using another person's information or falsified documents to register or verify an account.
• Money Laundering: Using the platform for money laundering or any other illicit financial activity.
• Technical Exploitation: Using bots, automated scripts, or any technical means to exploit vulnerabilities in the gaming system.
• Collusion: Unlawfully colluding with other players to gain an unfair advantage in live casino games or betting.
• Multiple Account Usage: Registering or using more than one account, whether directly or through a third party.
• Threats or Harassment: Threatening, harassing, or engaging in abusive behaviour towards support staff or other users.

8Account Closure, Suspension and Termination

Hari2 cuci reserves the right to suspend or terminate any account for reasonable cause, including but not limited to a breach of these Terms. In cases of account termination for reasons other than a breach of Terms, any legitimate remaining balance will be returned to the member in accordance with established procedures.

• Members may close their own accounts at any time by contacting customer support via live chat.
• Accounts inactive for 12 consecutive months may be subject to a monthly administrative fee in accordance with the current policy.
• In the event of voluntary closure, all bonus wagering requirements must be completed, or the applicable bonus will be forfeited.
• Hari2 cuci reserves the right to place a hold on withdrawals while an internal investigation is conducted if there are doubts about the legitimacy of account activity.

9Personal Data Protection

Hari2 cuci takes the personal data protection of all its members seriously. All information collected is processed in accordance with the Malaysia Personal Data Protection Act and applicable international data protection standards.

• Your personal data is collected solely for legitimate purposes related to platform operations, identity verification, and regulatory compliance.
• Hari2 cuci will not sell, rent, or disclose your personal data to third parties without your consent, except as required by law.
• You have the right to request access to your personal data held by hari2 cuci at any time.
• For more information on how we handle your data, please refer to Privacy Policy our complete policy.

10Liability Limits and Disclaimer

The hari2 cuci platform is provided "as is" and hari2 cuci makes no warranties, express or implied, regarding the availability, accuracy, or suitability of the platform for any particular purpose.

• Hari2 cuci is not liable for any indirect, consequential, or punitive loss or damage arising from the use of the platform.
• Hari2 cuci's maximum total liability to any member is limited to the amount of funds in that member's account at the time the claim arises.
• Hari2 cuci is not liable for any service disruptions caused by factors beyond our control, including internet outages, natural disasters, or government directives.
• Game outcomes are final and hari2 cuci is not liable for any losses resulting from valid game results.

11Responsible Gaming

Hari2 cuci is fully committed to responsible gaming practices. We recognise that gaming must remain a form of entertainment and not a source of income or a solution to financial problems.

If you or someone you know is showing signs of problem gambling, we encourage you to seek information and assistance through the Responsible Gaming ours.

12Amendment of Terms and Applicable Law

Hari2 cuci reserves the right to amend, update, or replace these Terms at any time. Significant amendments will be communicated to members via an in-platform notice or email at least 7 days before taking effect, unless the amendment is immediately required for legal or security reasons.

• These Terms are governed and interpreted in accordance with applicable law.
• Any dispute arising from or in connection with these Terms shall first be resolved through mutual negotiation between both parties.
• If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
• Hari2 cuci's failure to enforce any provision of these Terms shall not be construed as a waiver of the relevant right.